This course is designed to teach participants how to identify steps leading up to a possible conflict and how to diffuse the situation. Participants will also learn how to remove themselves from confrontational situations using techniques that do not require physical strength.
Delivery Method: Face-to-face session
Learning Hours: 1 day
Key Topics covered:
- Dynamic Risk Assessment
- Management of Conflict
- Safe Disengagement Techniques
Assessment details
There is no formal assessment for this qualification
If you are an employer looking to enrol multiple staff on to this course we can offer this course on site at your place of work. (please note ACT/ALS will not cover any additional costs this may incur)