The Introduction to Interviewing and Questioning training course will teach you how to develop a structured approach to interviewing, provide the interviewee with the appropriate process to achieve the best opportunity from interview and how to use appropriate questions to facilitate detail.
Delivery Method: Face-to-face session
Learning Hours: 1 day (7 hours of learning)
Key topics:
- Interview preparation
- Questioning techniques
- Active listening and observation
Assessment details
There is no formal assessment for this training courses.
If you are an employer looking to enrol multiple staff on to this course we can offer this course on site at your place of work. (please note ACT/ALS will not cover any additional costs this may incur)