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Level 2 Digital Application Support

Foundation Apprenticeship

The Level 2 Digital Application Support (digital skills for business) apprenticeships provide a route to develop and embed digital skills through on-the-job vocational learning to measurably improve individual and organisational digital capabilities. As organisations in Wales undertake digital transformation of many processes, the digital skills needed to engage with these are becoming essential across many job roles.

Who is the apprenticeship for?

  • Ideal for apprentices beginning a fast-paced career in a digital skills focussed role.
  • Perfect for employees looking to upskill for roles with a digital skills focus .
  • Accredited qualification for current employees to validate their digital skills.

Accelerate Your Career Growth: Undertaking the Level 2 Digital Skills for Business – Digital Application Support apprenticeship, will provide the essential information technology skills and hands on experience to kickstart a developing career across a broad range of industrial sectors.

Industry-Recognised Certification: Upon successful completion of this programme, apprentices will earn an industry-recognised certification, providing them with a competitive edge in the job market. Employers value the skills and expertise gained through this apprenticeship, opening doors to exciting opportunities.

Practical and Real-World Learning: Our programme emphasises practical, real-world learning. Apprentices will practice skills in the workplace collaborating with experienced colleagues and supported by ALS professionals who will guide them through every step of the process.

Tailored Curriculum: Our comprehensive curriculum is designed to meet the information technology demands of organisations across the Welsh economy and wider. Apprentices cover essential topics such as IT security, preparing documents and publications, processing data, sharing digital information and administration of information technology projects.

Experienced and Knowledgeable Advisors: Throughout the apprenticeship, we will provide access to a network of experienced advisors who will provide guidance, coaching, support, and feedback.

This apprenticeship is made up of a combination of mandatory units and optional units. We will work with you to decide which optional modules are most suited to you and your job role.

Units include:

  • Sharing Digital Information
  • IT and Telecom System Security
  • Preparing Documents and Publications
  • Data Processing
  • IT Project Administration

And many more…

  • Typical duration of 18 months.
  • Induction session for apprentices and for their line managers.
  • One to One tutor coaching and assessment support sessions.
  • Supported by self-study online resources.
  • 4 Essential skills assessment days. (2 Preparation days and 2 Live Task days)
  • 2 hour long essential skills confirmatory tests.

Essential Skills activities are not applicable to apprentices with exemptions.

  • Agored Cymru Level 2 Diploma in Digital Application Support
  • Essential Skills Wales Level 1 in Communication
  • Essential Skills Wales Level 1 in Application of Number

Essential skills may not be applicable where apprentices can show an exemption