Level 2 Trade Business Services
Foundation Apprenticeship
The Level 2 Trade Business Services apprenticeship has been designed with employers in Wales to provide the skills and knowledge to operate in a trade business services role. Building business to business relationships and ensuring a smooth client experience from the initial contact through to the successful completion and invoicing for the goods and services provided.
Who is the apprenticeship for?
- Ideal for apprentices beginning a fast-paced career in a trade business services role.
- Perfect for employees looking to upskill for roles within a trade business environment .
- Accredited qualification for current employees to validate their experience in providing trade business services.
Why do an apprenticeship?
Accelerate Your Career Growth: With the Level 2 Certificate in Trade Business Services, apprentices will fast-track their career by gaining invaluable hands-on experience alongside theoretical knowledge. Apprentices will be prepared to make significant contributions to their organisations, driving forward positive change while advancing their career in trade business services.
Industry-Recognised Certification: Upon successful completion of this programme, apprentices will earn a prestigious industry-recognised certification, providing them with a competitive edge in the job market. Employer’s value the skills and expertise gained through this apprenticeship, opening doors to exciting opportunities.
Practical and Real-World Learning: Our programme emphasises practical, real-world learning. Apprentices will practice skills and be able to apply within their workplace, collaborating with experienced colleagues who will guide them through every step of the process.
Tailored Curriculum: Our comprehensive curriculum is tailored to meet the evolving demands of the trade business services sector. This programme offers a robust curriculum designed to equip apprentices with the necessary skills to equip them to deal with customers in a trade business environment.
Experienced and Knowledgeable Advisors: Throughout the apprenticeship, apprentices will have access to a network of experienced advisors who will provide guidance, support, and feedback. They will learn from industry experts with a wealth of knowledge and experience.
What will you learn
This apprenticeship is made up of a combination of mandatory units and optional units. We will work with you to decide which optional modules are most suited to you and your job role.
Units include:
- Understanding How to Deliver Customer Relationships in Trade Business Services
- Health and Safety Awareness in a Working Environment
- Understanding the use of Email in Business to Business Communication
- Understanding how to Manage Stock for Customer Orders in Business to business Services
- Understanding Sales Function for Business to Business Services
- Understanding the use of Telephone Communications for Business to Business Services
- Understanding the use of IT Software for Targeting Customers in Business to Business Services
- Sales Operations
and many more.
Course delivery
- Typical duration of 15 months.
- Induction session for apprentices and for their line managers.
- Supported by self-study online resources.
- One to One tutor coaching and assessment support sessions
- 4 Essential skills assessment days. (2 Preparation Day and 2 Live Task Day)
- 2 hour long essential skills confirmatory tests.
Essential Skills activities are not applicable to apprentices with exemptions.
On completion you will achieve
- Level 2 Certificate in Principles of Trade Business Services
- Level 2 Certificate in Trade Business Service
- Level 1 Essential Skills Application of Number
- Level 1 Essential Skills Communication
Essential skills may not be applicable where apprentices can show an exemption
Download the full course outline
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