Who is the apprenticeship for?

Accelerate Career Growth: Undertaking the Level 3 apprenticeship in Insurance  will provide the essential skills, knowledge and gain practical experience to power a developing career in the insurance industry.

Industry-Recognised Certification: Upon successful completion of this programme, Apprentices will earn an industry-recognised certification, providing them with a competitive edge in the job market. Employer’s value the skills and expertise gained through this apprenticeship, opening doors to exciting opportunities.

Practical and Real-World Learning: Our programme emphasises practical, real-world learning. Apprentices will practice skills in the workplace collaborating with experienced colleagues and supported by ALS professionals who will guide the apprentice through every step of the process.

Tailored Curriculum:  Our comprehensive curriculum is designed to meet the demands of the ever-evolving insurance industry. The insurance apprenticeship will explore the regulatory frameworks that apply to the insurance industry, the principles and practice of broking, underwriting and claims handling, alongside the customer service and teamworking skills to build lasting professional relationships.

Experienced and Knowledgeable Advisors: Throughout the apprenticeship, we will provide access to a network of experienced advisors who will offer guidance, coaching, support, and feedback.

This apprenticeship is made up of a combination of mandatory units and optional units. We will work with you to decide which optional modules are most suited to you and your job role.

Units include:

• Complying with regulations within the financial services environment.
• Carrying out initial assessment and investigating complex insurance claims.
• Dealing with complaints relating to financial services products and /or services.
• Dealing with complex claims for uninsured losses.
• Dealing with complex claims for insured losses.
• Evaluating insurance products and services.
• Evaluating risk as an insurance intermediary and advise other intermediaries.
• Processing complex insurance business as an intermediary.
• Processing complex insurance renewals.
• Processing complex policy documentation for new business.
• Providing information to customers in a financial services environment

And many more…

• Typical duration of 18 months.
• Induction session for apprentices and for their line managers.
• 4 Half Day Insurance (IF1) Workshops
• 3 x 2 hour 1-2-1 sessions to support with the second CII exam (where required)
• Supported by self-study online resources.
• 2 CII Exams (IF1 – 2 Hours, Optional CII unit 90 minutes – 2 Hours)
• Monthly 1-2-1 sessions to achieve your NVQ
• 4 Essential skills assessment days. (2 Preparation days and 2 Live Task days)
• 2 hour long essential skills confirmatory tests.

Essential Skills activities are not applicable to apprentices with exemptions.

• Level 3 NVQ Certificate in Providing Financial Services – Insurance Pathway
• CII Level 3 Certificate in Insurance (Cert CII)
• Essential Skills Wales Level 2 in Communication
• Essential Skills Wales Level 2 in Application of Number

Essential skills may not be applicable where apprentices can show an exemption